Privacy Policy



🔒 Privacy Policy

Privacy Policy


1. Legal Compliance

We comply with:

  • Privacy Act 2020 (NZ)
  • NZ Data Protection Principles

2. Information Collected

We collect:

  • Personal identifiers
  • Contact information
  • Device & browser data
  • Location (approximate)

3. Legal Basis

We process data based on:

  • Consent
  • Legitimate interest
  • Legal obligations

4. Data Usage

We use data to:

  • Operate the platform
  • Prevent fraud
  • Improve user experience
  • Send transactional emails

5. Data Sharing

We may share data with:

  • Hosting providers
  • Email service providers (e.g. SMTP providers)
  • Legal authorities if required

We DO NOT sell personal data.


6. International Transfers

Data may be processed outside New Zealand with adequate safeguards.


7. Data Retention

We retain data only as necessary.


8. Your Rights (NZ Privacy Act)

You can:

  • Access your data
  • Correct it
  • Request deletion


🍪 COOKIE POLICY

Cookie Policy


What Are Cookies?

Cookies are small files stored on your device.


Types We Use:

  • Essential cookies (login/session)
  • Analytics cookies
  • Security cookies

Purpose:

  • Improve performance
  • Enhance security
  • Remember preferences

Third-Party Cookies:

We may use:

  • Google services
  • Analytics tools

Your Control:

You can disable cookies via browser settings.



💰 REFUND POLICY

Refund Policy


General Rule

All payments made on lists.co.nz are non-refundable unless required by New Zealand law.


Exceptions

Refunds may be considered if:

  • Service not delivered
  • Technical error caused failure

Non-Refundable Cases

  • Completed listings
  • User error
  • Policy violations

Processing Time

Refunds (if approved) processed within 5–10 business days